Update: Continuity of Care During Stage 4 Restrictions in Melbourne

Update: Continuity of Care During Stage 4 Restrictions in Melbourne

As the COVID-19 situation escalates in the metropolitan Melbourne region and across Victoria, we wish to provide all our clients with an update on Hunt & Hunt’s plan to provide continuity of care and service.

Office Closure

Following the announcement of Stage 4 restrictions on Melbourne, the Hunt & Hunt Melbourne office at 114 William Street will be closed from 5:30pm on Wednesday 5 August 2020.

Continuity of Service

Our people will continue to be available to meet the needs of our clients by working remotely, with our team continuing to work at full capacity.

Since the outbreak of this pandemic, we have focussed on updating our systems and increasing our efficiencies to ensure all our services could continue to be provided remotely in the event a full lockdown occurred. All our Melbourne staff are fully equipped to work remotely and a majority have been doing so for months now.

Our main phone line will continue to be available between 8:30am – 5:00pm.  Alternatively, the direct contact details of all Principals and senior staff members are available on their website profile.

Documents forwarded via Australia Post or Courier will continue to be collected and distributed via our document management system to the relevant staff member. However, in the interests of speed and efficiency, we ask that you use email wherever possible.

Caring for our Clients & Staff

We understand that these restrictions will have a heavy impact on many businesses across Victoria, and we will continue to support our clients fully during these challenging times, working closely together to continue to achieve and protect their business goals.

We believe that the strong relationships we have built between our internal team and our clients will ensure we can proactively work together to develop a plan to protect each client’s particular needs.

The Stage 4 restrictions are a challenging time for all Melbournians and impact Victorians generally. Through our Health and Wellbeing program, we aim to ensure the physical and mental health needs of our staff and their families are respected and supported throughout this period.

What Next?

The one thing we have learnt throughout the last 6 months, is that the situation is constantly changing.

It is expected these arrangements will be in place for an initial period of 6 weeks in line with Government announcements. But we will remain flexible and ready to adapt to the circumstances and our clients’ needs. We will continue to provide updates as the situation changes.

In the meantime, please stay safe and stay in touch.

From all of us here at Hunt & Hunt Victoria

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